Zoho
Connect the customer journey across sales opportunities in Zoho CRM, financial administration in Books and customer enquiries in Desk.
Technology and telecom solutions
Make your systems work the way your business needs them to.
Implementation and ongoing support for Zoho, Odoo and Pipedrive, shaped around how you sell, serve customers and run operations.
Telecom solutions for RingCentral, Aircall and Zoom connect business calling and communications with everyday sales and support work.
Add web and mobile application development, testing, maintenance and remote IT support around a defined technical brief.
Platforms we support
Odoo
Connect sales with the work that follows across Odoo CRM, Sales, Inventory and Accounting, from opportunities to orders and financial records.
Pipedrive
Make the next sales action clear with organised deals, meaningful pipeline stages, follow-up activities and suitable automations.
RingCentral
Set up RingCentral calling, user access and call routing around your business hours. Connect supported tools and prepare users for everyday calling, messaging and meetings.
Discuss RingCentralAircall
Configure Aircall for sales and customer support. Set up call routing and queues, connect supported CRM tools and help users manage call activity and follow-up.
Discuss AircallZoom
Configure Zoom Phone calling and routing alongside your meeting workflows. Set user access, connect supported business tools and prepare your people for daily use.
Discuss ZoomSupport from setup to everyday use
Implementation
Turn requirements into an agreed setup and test workflows before launch.
Customisation
Adapt fields, views and supported workflows around the information you need.
Migration
Map and transfer agreed records, with sample checks and validation.
Integrations
Connect supported systems around defined information flows and responsibilities.
Training
Help users practise the tasks they will carry out in their roles.
Ongoing support
Answer questions, troubleshoot issues and make agreed adjustments as needs change.
Development and technical support
Build, maintain and support the tools behind the work.
Web and mobile applications
Scope websites and mobile applications around your users, workflows and project requirements.
Development, testing and maintenance
Add remote development capacity, prepare agreed tests and maintain applications through a defined review and release process.
IT service desk and support
Handle user requests, helpdesk tickets and technical support with agreed access, ownership and escalation.
Why implement with Mior
We consider what happens before and after the screen.
Our sales and operations experience keeps the brief practical: how is a lead qualified, who owns the next action and what reaches the person handling the order?
Those details guide a setup that supports clear responsibilities and consistent work.
What changes for you: Your system reflects the steps people need to take and the information they need to share.
A clear route into use
Agree workflows, records and responsibilities. Configure the platform, test real tasks with users, then prepare training and support for launch.
Frequently asked questions
FAQs
Can you help us decide where to start?
Yes. Start with the work causing difficulty. We define a scope to improve an existing setup or introduce a platform for a clear purpose.
Can you connect these platforms to our existing tools?
We check available connections, permissions and information requirements first. The scope depends on your systems and product plans.
Can you support a platform we already use?
Yes. Customisation, migration, integrations, training and ongoing support can be scoped around an existing setup.
Can you help with our business phone system?
Yes. We scope RingCentral, Aircall and Zoom setup around your call flows, business hours and user access. Supported integrations, training and ongoing support depend on your chosen products and plans.
Your next step
Start with the work you want to make easier.
Tell us which platform you use and where the process needs attention.